A Sony Europe representative has informed Joystiq that the company is aware of a current issue with PlayTV, the HDTV DVR add-on for PS3 available in the region. Users have reported encountering a system-crashing bug after applying the most recent premium update to the device.
"We are aware that since the latest PlayTV update, certain issues have arisen," a company representative told Joystiq. "We are working to fix these and hope to have a solution very shortly." A Joystiq tipster suggests the issue can be fixed by reinstalling PlayTV, though doing so will erase all data, including the paid update.